A: If you have an account but can not remember your password, please use the Reset Password option.
For security reasons, passwords are only stored in a one-way encrypted format. This allows us to check that users type in the correct password at login without storing the data in clear text. Because of this, these is no option to 'retrieve' a lost password, only an option to 'reset' it.
On this page you will be asked to enter the email address that you used when you registered for the account and then click the 'Submit' button.
When you do so, an email will be sent to that email address with intructions on how to reset the password.